On-Site Support Specialist
Wichita, Kansas
Job Type: On-Site
Our warehouse employees are an essential part of ensuring business success. As a member of the team, you will have an impact on the bottom line by ensuring the customer experience is complete with accurate, on-time fulfillment. A role within the warehouse provides the opportunity to learn about our products, create meaningful connections with your teammates, and adjust to the changing needs of our business.
Success Profile
What makes a Warehouse employee? Check out the traits we’re looking for and see if you have the right mix.
- Communicator
- Detail-oriented
- Efficient
- Multi-tasker
- Productive
- Team player
Career Path
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Team Lead Path to Stock Room Manager
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Stock Room Manager Path to Warehouse Manager
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Warehouse Manager End of Path
Employee Benefits
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Medical, dental, vision and healthcare FSA, as well as health and wellness programs
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Offering competitive PTO package with added days for years of service
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Tuition reimbursement with opportunities for professional development
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401(k) Plan with competitive employer matching
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Life and Disability Insurance
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Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more
Job Description
SUMMARY:
Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.
JOB DUTIES
- Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
- May act as a lead/mentor to other employees.
- Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
- Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Reliability, organization and attention to detail required.
- Industry experience required; product knowledge from previous warehouse experience is preferred.
- Customer service and communication skills required.
- Ability to multi-task and time management skills required.
- Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
- May need to be certified to operate a forklift.
- Valid driver’s license and good driving record required.
PHYSICAL DEMANDS:
- Must be able to move up to 100 lbs and lift up to 50 lbs.
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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