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Corporate Accounts Support

Silao, Mexico

Job Category: Sales/Business Development
Brand: Motion
Job ID: R24_0000000993
Status: Full time

Our customer service employees are the face of our team by being the first people our customers interact with. As a member of the customer service team, you will determine which products our customers need to keep their businesses in motion. You'll leverage your deep product knowledge, strong customer service, and adaptability. A role with the customer service team provides opportunities for growth, content learning, and you have an impact on so many companies.

Success Profile

What makes a successful Customer Service employee? Check out the traits we’re looking for and see if you have the right mix.

  • Good Listener
  • Results Driven
  • Personable
  • Confident
  • Proactive
  • Team player

Career Path

Icon Icon
  • Customer Service Rep Path to Account Rep
  • Account Rep Path to Branch Manager
  • Branch Manager Path to Sales Manager
  • Sales Manager Path to Division Vice President
  • Division Vice President End of path
GIF - Learn more about open positions at:

Employee Benefits

  • Medical, dental, vision and healthcare FSA, as well as health and wellness programs

  • Offering competitive PTO package with added days for years of service

  • Tuition reimbursement with opportunities for professional development

  • 401(k) Plan with competitive employer matching

  • Life and Disability Insurance

  • Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more

Job Description


Under general supervision, the Sales Support I is responsible for delivering support services to our national account business unit. This role is responsible for the administrative aspects of sales including responding to customer questionnaires, maintaining customer profiles, and advising others on contractual obligations.


  • Develops processes for compiling and supplying customer requests.
  • Implements and maintains customer profile and contract data in our system.
  • Sets up pricing in system per customer agreement.
  • Implements and maintains listing of active accounts under each customer agreement.
  • Assists branches in understanding their roles and responsibilities in a customer agreement.
  • Provides timely responses to branch or other management account inquiries and projects. Resolves problems as they arise.
  • Creates presentations for customers including implementation, contract kick-off, review meetings, performance data, and additional requested information.
  • Creates reports for customers including performance data, customized reporting, cost savings data, and additional requested information.
  • Fields phone calls and e-mails coming into the department.
  • Prepares and participates in customer meetings and conference calls (quarterly reviews, proposals, presentations, projects, issue resolution, etc.)
  • Performs other duties as assigned.
  • Prepares professional responses to a customer's questionnaires, coordinates with appropriate departments regarding customer requirements, pricing, purchasing agreements and any additional requested information.


  • Typically requires a bachelor's degree or an equivalent combination.


  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Basic Microsoft Office skills primarily utilizing Excel and Power Point.
  • Solid math skills and reading comprehension skills.
  • Desire to play an active role in servicing customers.
  • Positive attitude, high energy level.
  • Strong organizational and planning skills required for multitasking and project management to meet multiple deadlines.
  • Some product knowledge preferred.
  • Ability to gain customer trust.
  • Ability and confidence to develop original written correspondence.



  • None required.


  • No Supervisory Responsibility


  • No


Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


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