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Service Technician II

Salisbury, North Carolina

Job Type: On-Site

Job Category: Manufacturing/Production
Brand: Motion
Job ID: R23_0000006696
Status: Full time

Our Shop employees are there to ensure that the quality of the product is perfect before being sent to customers.This means the employees in this position need to work quickly and efficiently to be sure to meet the customer's demands. Since the shop directly impacts the value of our business and our customer satisfaction, it is important for all shop employees to be able to hold each other accountable to ensure everything operates smoothly.

  • Status:Full Time
  • Level:Entry
  • Travel:No
  • Salary:Hourly

Success Profile

What makes a successful Service Technician II? Check out the traits we’re looking for and see if you have the right mix.

  • Good Listener
  • Results Driven
  • Personable
  • Confident
  • Proactive
  • Team player
GIF - Learn more about open positions at: www.jobs.genpt.com

Employee Benefits

  • Medical, dental, vision and healthcare FSA, as well as health and wellness programs

  • Offering competitive PTO package with added days for years of service

  • Tuition reimbursement with opportunities for professional development

  • 401(k) Plan with competitive employer matching

  • Life and Disability Insurance

  • Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more

Job Description

Under limited supervision, the Senior Service Technician repairs, services, and builds standard and custom systems for complex and non-routine hydraulic, fluid power, electrical, and mechanical systems. The Senior Service Technician provides guidance to less experienced Service Technicians.

Motion Ai brings together the leading high-tech automation solution providers for industrial automation across the United States. Our expertise includes emerging automation technologies with focused disciplines in robotics, motion control, machine vision, digital networking/IIoT (Industrial Internet of Things), industrial framing, pneumatics, and custom mechatronic systems. Motion Ai provides best-in-class engineered systems, products, and services to a variety of industries highlighting a few which include semiconductor, pharmaceutical, Life Sciences, medical, logistics, Food & Beverage, Packaging, automotive, and aerospace.

Motion Ai offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

JOB DUTIES

  • Performs maintenance on assigned customer products that come through the service shop.

  • Disassembles, cleans, and inspects system components for repair.

  • Prepares job form listing parts and works necessary to perform the repair.

  • Designs, fabricates, machines, and welds parts and components.

  • Repairs hydraulic, fluid power, electrical, and mechanical systems. and other related items.

  • Tests repaired equipment for performance and prepares for shipment or long-term storage.

  • Assist customers by answering specific technical questions to help the customer understand the work to be done.

  • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.

  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.

  • Assists less experienced Service Technicians with addressing customer needs.

  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and at least five (5) years of shop experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Ability to read hydraulic schematics.

  • Strong mechanical knowledge.

  • Ability to operate shop equipment safely.

  • Strong communication skills required.

PHYSICAL DEMANDS:

  • Push/pull up to 100 pounds

  • Lift/carry up to 100 pounds

  • Lift bulky objects

  • Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.

  • Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

  • Ability to work overtime and weekends as needed

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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