Service Technician II
Rochester, New York
Job Type: On-Site
Our Shop employees are there to ensure that the quality of the product is perfect before being sent to customers.This means the employees in this position need to work quickly and efficiently to be sure to meet the customer's demands. Since the shop directly impacts the value of our business and our customer satisfaction, it is important for all shop employees to be able to hold each other accountable to ensure everything operates smoothly.
- Status:Full Time
- Level:Entry
- Travel:No
- Salary:Hourly
Success Profile
What makes a successful Service Technician II? Check out the traits we’re looking for and see if you have the right mix.
- Good Listener
- Results Driven
- Personable
- Confident
- Proactive
- Team player
Employee Benefits
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Medical, dental, vision and healthcare FSA, as well as health and wellness programs
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Offering competitive PTO package with added days for years of service
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Tuition reimbursement with opportunities for professional development
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401(k) Plan with competitive employer matching
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Life and Disability Insurance
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Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more
Job Description
SUMMARY:
Under general supervision, the Service Technician II repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems. The Service Technician II may provide guidance to less experienced Service Technicians.
JOB DUTIES
- Performs maintenance on assigned customer products that come through the service shop.
- Disassembles, cleans, and inspects system components for repair.
- Diagnoses system components and recommends a solution to the customer.
- Prepares job form listing parts and works necessary to perform the repair.
- Designs, fabricates, machines, and welds parts and components.
- Repairs hydraulic, fluid power, electrical, and mechanical systems. and other related items.
- Assembles new and repaired equipment.
- Tests repaired equipment for performance and prepares for shipment or long-term storage.
- Assist customers by answering specific technical questions to help the customer understand the work to be done.
- Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Assists less experienced Service Technicians with addressing customer needs.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
- Typically requires a high school diploma or GED
- Three (3) to five (5) years of shop experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Ability to read hydraulic schematics.
- Strong communication skills required.
- Basic mechanical knowledge.
- Ability to operate shop equipment safely.
- Ability to work independently or in a team environment with minimal supervision.
PHYSICAL DEMANDS:
- Push/pull up to 100 pounds
- Lift/carry up to 100 pounds
- Lift bulky objects
- Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.
- Working conditions may be indoor and/or outdoor. Noise level may be loud at times.
- Ability to work overtime and weekends.
LICENSES & CERTIFICATIONS:
- Valid Driver's License.
SUPERVISORY RESPONSIBILITY:
BUDGET RESPONSIBILITY:
- No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Pay: $22 - $29 / hour
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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