Product Manager Associate - Service Process
Krakow (City), Poland
Job Type: Hybrid
Company Background:
Genuine Parts Company founded in 1928 and based in Atlanta, Georgia, is a leading specialty distributor engaged in the distribution of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world, employing 60,000 people.
The GPC Global Technology Center in Krakow, established in 2022 by Genuine Parts Company is an innovative research and development facility supporting GPC’s digital transformation efforts.
The hub is focused on the development of advanced technologies and solutions that support GPC's operations and growth.
The GPC Global Technology Center team works on a wide range of projects assisting in areas such as e-commerce and data platforms, supply chain solutions, selling systems, and cyber security. This is home to a team of highly skilled IT engineers who are dedicated to driving innovation and delivering cutting-edge solutions for GPC.
Position Purpose:
The Associate Product Manager is responsible for assessing business needs and working with cross-functional product teams to find the fastest way to achieve value around those needs. The role focuses on delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Associate Product Managers work closely with teams of developers, designers, and business partners.
Responsibilities:
- Develop deep knowledge of business processes for the Shop Management – Shop Foundation domain.
- Document requirements (functional and non-functional) via epics and user stories.
- Drive prioritization of epics and user stories.
- Assist the Product Manager in driving collaboration and cross-domain prioritization and sequencing of activities.
- Manage stakeholder expectations to ensure scoping, backlog, and delivery aligns with product strategy.
- Track KPIs to measure relevant business goals for the domain.
- Represent business throughout the technology development process.
- Track releases and communicate delivery roadmap.
- Work with agile practitioners and engineering to improve the overall delivery lifecycle.
- Plan and conduct user showcases and acceptance testing.
- Work with agile practitioners to improve the overall delivery lifecycle.
Requirements:
- Degree in Computer Science or Engineering fields or equivalent years of experience preferred.
- 3+ years’ experience in scrum/agile development methodology.
- 3+ years’ experience participating in product backlog prioritization and grooming/refinement.
- 3+ years of product ownership and helping drive road mapping, planning, and delivery in an agile environment.
- 3+ years’ experience designing processes and solutions for an omnichannel organization preferred.
- 3+ years’ experience designing solutions for service based organizations such as the food industry, medical or hospitality is preferred.
- Demonstrated experience with analytical and critical thinking skills.
- Experience in the B2B and service business is a plus.
- Excellent oral and written communication.
- Analytical and problem-solving skills.
Location:
Krakow/Hybrid
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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