Local Teams. One NAPA Network.
Regional Manager of Asset Protection
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Location Jefferson City, Missouri
- Category Store/Branch Operations
- Job ID R25_0000017451
- Date posted 05/09/2025
- Brand NAPA
- Status Full time
- Job Type Hybrid
Job Summary
We are looking for a dedicated and experienced Regional Manager of Asset Protection to join our dynamic auto parts team. The Regional Manager of Asset Protection is responsible for overseeing asset protection initiatives within a designated region, with a primary focus on theft investigations, safety compliance, and risk audits. This role plays a critical part in safeguarding company assets, reducing shrink, and ensuring a safe environment for employees and customers. The ideal candidate will have strong investigative skills, a deep understanding of safety and risk management, and the ability to lead and influence cross-functional teams.
Responsibilities
- Lead and oversee investigations into internal and external theft, fraud, and other criminal activities.
- Collaborate with store teams, law enforcement, and legal departments to ensure proper resolution of theft cases.
- Utilize investigative tools and techniques, such as CCTV, exception reporting systems, and interviews, to identify and resolve theft-related incidents.
- Maintain detailed documentation of all investigations, ensuring compliance with company policies and legal requirements.
- Provide training and guidance to store teams on theft prevention strategies and awareness.
- Conduct regular safety audits and risk assessments across locations in the region to identify potential hazards and ensure compliance with safety and operational standards.
- Partner with store leadership and operations teams to implement corrective actions to mitigate risks and improve safety.
- Ensure compliance with OSHA regulations and company safety policies, promoting a culture of safety awareness.
- Investigate workplace accidents and incidents to determine root causes and recommend preventative measures.
- Identify vulnerabilities in operational processes and recommend improvements to reduce risk and shrink.
- Monitor compliance with cash handling, inventory control, and other operational standards.
- Provide actionable insights and reports to senior leadership on audit findings and trends.
- Serve as a trusted advisor to store managers and regional leadership on asset protection matters.
- Provide coaching and training to store teams on asset protection best practices, safety protocols, and risk mitigation strategies.
- Build strong relationships with law enforcement, external vendors, and other stakeholders to enhance asset protection efforts.
- Analyze shrink data, theft trends, and safety metrics to identify patterns and develop targeted action plans.
- Prepare and present reports on asset protection performance, investigations, and safety compliance to senior leadership.
- Leverage data to prioritize high-risk locations and allocate resources effectively.
Qualifications
- Bachelor’s degree in Criminal Justice, Business Administration, or a related field (preferred).
- Minimum of 5-7 years of experience in asset protection, loss prevention, or a related field, with at least 2-3 years in a multi-unit or regional leadership role.
- Proven track record of conducting successful theft investigations and implementing safety programs.
- Strong knowledge of investigative techniques, theft prevention strategies, and risk management practices.
- Excellent leadership and team-building skills, with the ability to influence and motivate diverse teams.
- Exceptional analytical skills, with the ability to interpret data and develop actionable plans.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite and familiarity with asset protection tools and systems (e.g., CCTV, exception reporting software).
- Certified Forensic Interviewer (CFI)
- Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC)
Leadership
- Embodies the following values: serve, perform, influence, respect, innovate, team.
- Effectively communicates by motivating and inspiring others through clear and proactive communication.
- Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
- Makes balanced decisions and thinks strategically by being a forward thinker.
- Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.
Physical Demands / Working Environment
- This role requires approximately 50–75% overnight travel across the region. Travel may include nights and occasional weekends based on operational needs.
- Ability to work flexible hours, including evenings and weekends, as needed.
- May involve physical activity, such as conducting on-site audits or investigations.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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