Cross Dock Operations Supervisor

Job Summary

The ideal Cross-Dock supervisor candidate shall manage the loading and unloading of freight in a timely manner utilizing the appropriate motorized and manual equipment and by hand as needed. Maximizing workers efficiency through communications and training to help promote NAPA Fleet (RMDS) profitability.

Responsibilities

• Available to work a variety of shifts, including days, evenings, nights and weekends due to varying freight volumes.
• Efficiently sort, handle, load and unload palletized and non-palletized freight using appropriate motorized and manual equipment, including pallet jack, forklift and by hand as needed.
• Utilize mobile handheld devices for tracking shipments.
• Safely climb in and out of trailers.
• Lift freight and other objects of various shapes, sizes and weights (up to 50 lbs frequently and greater than 75 lbs occasionally).
• Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope).
• Safely walk and stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery.
• Safely walk, reach (including above your head), bend, climb, push, pull, twist, squat and kneel as necessary to perform the job duties.
• Verify and complete required documentation and reports.
• Ability to handle/identify/categorize hazardous materials.
• Adhere to company safety policies.
• Managing the Operations Personnels workhours via Workday and Kronos
• Responsible for the Operations Team Training, Development and Performance.
• Frequent contact with service center personnel; fast-pace and deadline oriented.
• Safely work in adverse weather conditions.
• Prompt, daily attendance at assigned work location.
• Perform other duties as assigned.

Qualifications

• Education, experience, and/or technical skill requirements.
• 4 years of prior dock/warehouse Lead experience in the transportation industry.
• At least 2 years of LTL experience.
• Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
• Proficient in MS Office

Preferred Qualifications

• Experience using Kronos, Workday and McLeod System.

Leadership

• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.

People Capabilities

• Business Acumen: Must possess industry, organization and financial knowledge.
• Strategic Consulting: Must be able to provide consultative problem-solving, as well as project and risk management competency.
• Relationship Management: Must promote collaboration, networking, persuasion and influence.
• Data Judgement: Must be able to provide data foundations, interpretation and storytelling.
• Talent Management: Provide strategic HR expertise, employee experience management, change management and technological savviness.
• Agility: Must lead with a growth mindset and drive innovation and iteration.

Physical Demands / Working Environment

• Prior forklift experience in a freight / less than truckload environment preferred.
• Prior experience loading and unloading trailers preferred.
• Ability to count and perform basic math, with or without a calculator.
• Ability to follow instructions and complete required training.
• Ability to work independently and/or as a team member.
• Must be able to perform the essential functions.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.