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Sr. Field Service Technician

Houston, Texas

Job Type: On-Site

Job Category: Manufacturing/Production
Brand: Motion
Job ID: R24_0000027792
Status: Full time

Our Shop employees are there to ensure that the quality of the product is perfect before being sent to customers.This means the employees in this position need to work quickly and efficiently to be sure to meet the customer's demands. Since the shop directly impacts the value of our business and our customer satisfaction, it is important for all shop employees to be able to hold each other accountable to ensure everything operates smoothly.

  • Status:Full Time
  • Level:Entry
  • Travel:No
  • Salary:Hourly

Success Profile

What makes a successful Sr. Field Service Technician? Check out the traits we’re looking for and see if you have the right mix.

  • Good Listener
  • Results Driven
  • Personable
  • Confident
  • Proactive
  • Team player
GIF - Learn more about open positions at: www.jobs.genpt.com

Employee Benefits

  • Medical, dental, vision and healthcare FSA, as well as health and wellness programs

  • Offering competitive PTO package with added days for years of service

  • Tuition reimbursement with opportunities for professional development

  • 401(k) Plan with competitive employer matching

  • Life and Disability Insurance

  • Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more

Job Description

Summary

Under general supervision, the Field Service Technician performs moderately complex customer support activities for equipment and systems products such as hydraulics, component repair, welding, and relatively complex equipment. The Field Service Technician performs repair, preventative maintenance and installation with regional responsibility for equipment and systems.

Duties

  • Performs on-site emergency repair, preventative maintenance, and installation on a 24/7 on-call basis.

  • Responsible for the installation, diagnostics, repair and support for products that are installed and operating at customers' location.

  • Determines when products should be upgraded or replaced.

  • Provides technical support and training to customers on operational or maintenance aspects of system equipment.

  • Serves as customer contact on technical and service-related problems.

  • Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.

  • Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.

  • Performs other duties as assigned.

Education/Experience

Typically requires formal technical training beyond high school and one (1) to (2) years related experience.

Licenses/Registrations/Certifications

None required.

Supervisory Responsibility

None

Budget Responsibility

None

Knowledge/Skills/Abilities:

  • Ability to read hydraulic schematics.

  • Strong communication skills required.

  • Ability to operate shop equipment safely.

Physical Demands

  • Push/pull up to 100 pounds

  • Lift/carry up to 100 pounds

  • Lift bulky objects

  • Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling.

  • Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

​COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage,401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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