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Store Retail Coordinator

Hialeah, Florida

Job Type: On-Site

Job Category: Store/Branch Operations
Brand: NAPA Auto Parts
Job ID: R24_0000019584
Status: Full time

As a retail associate, you are expected to learn the NAPA brand — the market and who our customers are. Eagerness to learn and grow with the company is highly appreciated. Knowing your customers and products are such a big impact to daily business, don't be afraid to work with your team and ask questions — willingness to take initiative is a top tier trait.

Success Profile

What makes a successful Retail employee? Check out the traits we’re looking for and see if you have the right mix.

  • Customer Centric
  • Personable
  • Trainable
  • Confident
  • Efficient
  • Team player
GIF - Learn more about open positions at: www.jobs.genpt.com

Career Path

Icon Icon
  • Counter Sales Path to Assistant Store Manager
  • Assistant Store Manager Path to Store Manager
  • Store Manager Path to District Manager
  • District Manager End of path
  • Group Vice President DO NOT FORGET TO ADD ACCESSIBILITY TEXT

Employee Benefits

  • Medical, dental, vision and healthcare FSA, as well as health and wellness programs

  • Offering competitive PTO package with added days for years of service

  • Tuition reimbursement with opportunities for professional development

  • 401(k) Plan with competitive employer matching

  • Life and Disability Insurance

  • Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more

Job Description

The Role:

Are you passionate about retail and giving customers a ""wow"" experience in a customer friendly retail store setting Do you want to be a part of a Fortune 200 Company that is focused on being the leader of changing the Customer Retail Experience now and in the future If your answers are yes, then a Retail Team Lead role with NAPA may be the perfect opportunity for you! We are looking for someone who is engaging with our customers and employees and extremely approachable along with creating product displays that are equally engaging for our customers. This is the right opportunity for you if you:

  • Absolutely love retail
  • Are super high energy and enthusiastic about customer care
  • Get excited about planograms and price labels
  • Want to join a team where you can learn and grow your career the opportunities are endless!
  • A Day in the life:
  • Partners with store management to lead a culture where every team member in the store strives to achieve benchmark customer service and store standard outcomes
  • Sets the customer experience benchmark in the store and leads by example to ensure a positive customer interaction
  • Instills an attitude of customer service excellence and superior selling skills across the team by displaying correct behavior, training employees when necessary, and providing retail mentoring/coaching
  • Maintains general cleanliness standards, both inside and outside of the store, ensuring fixtures are clean and in good repair, floor is clean and free of clutter, windows are clean and free of unnecessary stickers or signage
  • Processes ePlanogram updates in point-of-sale system to ensure information is current and available. Ensures ePlanogram updates are completed on time, and provide feedback on any issues to the retail team
  • Ensures all price labels are updated on a weekly basis and conduct regular price label checks, using the hand held RF scanner
  • Proactively manages any out of stocks using the hand held RF scanner and ensure stock is full and on show at all times
  • Merchandises the store to the highest standard, ensuring all displays are clearly priced, full of product, front and face

What you'll need:

  • 2-4 yr. experience in a RETAIL environment
  • High School Diploma, or equivalent
  • Demonstrated ability to merchandise product creatively to drive sales
  • Ability to influence at all levels and lead a team
  • Highly organized and keen eye for detail
  • Basic skills in Microsoft office
  • Outgoing personality with a positive approach to affect change
  • And if you have this, even better
  • Background and/or passion for the automotive industry not required, but great to have
  • NAPA Know How
  • Courses or Degree in Retail Management

Why NAPA may be the right place for you:

  • Outstanding health benefits and 401K
  • A stable Fortune 200 company with a family feel
  • Company Culture that works hard, yet takes care of employees
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.

 Next Steps:

Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com  

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Genuine Voices

headshot of Jeremiah Reynolds
quote mark

A day in the life includes anything and everything about running a store. It could be taking care of personnel and helping them get what they need, taking care of customers, finding parts, working with my customer service representative who's out helping customers, every day is different.

Jeremiah Reynolds NAPA Store Manager
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