Counter Sales Representative (HSC)
Columbus, Ohio
Job Type: On-Site
Our customer service employees are the face of our team by being the first people our customers interact with. As a member of the customer service team, you will determine which products our customers need to keep their businesses in motion. You'll leverage your deep product knowledge, strong customer service, and adaptability. A role with the customer service team provides opportunities for growth, content learning, and you have an impact on so many companies.
Success Profile
What makes a successful Customer Service employee? Check out the traits we’re looking for and see if you have the right mix.
- Good Listener
- Results Driven
- Personable
- Confident
- Proactive
- Team player
Career Path
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Customer Service Rep Path to Account Rep
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Account Rep Path to Branch Manager
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Branch Manager Path to Sales Manager
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Sales Manager Path to Division Vice President
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Division Vice President End of path
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Group Vice President DO NOT FORGET TO ADD ACCESSIBILITY TEXT
Employee Benefits
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Medical, dental, vision and healthcare FSA, as well as health and wellness programs
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Offering competitive PTO package with added days for years of service
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Tuition reimbursement with opportunities for professional development
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401(k) Plan with competitive employer matching
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Life and Disability Insurance
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Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more
Job Description
SUMMARY:
Hydraulic Supply Company (HSC), a division of Motion , is seeking a Counter Sales Representative to get hands on and provide quality customer service and support at a key branch in the Retail and Service business segment of HSC. This is an opportunity for a motivated and talented candidate to grow with a great team and a very successful company.
JOB DUTIES:
• Support branch sales by providing first class customer service to local market
• Assist in servicing customers face-to-face through familiarity and knowledge of products
• Troubleshoot customer problems and provide creative solutions
• Identify and build customer assemblies
• Ensure knowledge of use of all equipment
• Work closely with the Branch manager and outside sales group to develop and grow the business
• Assist team in overall maintenance of the branch
• Participate in making sure all safety guidelines are followed
• Maintain key relationships with customers
• Ensure customer service and value -add is a focal point of every interaction
EDUCATION & EXPERIENCE:
• HS Diploma/GED preferred
• Five (5) or more years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Positive attitude
• Willingness to learn and be hands on
• Capable of using hand tools and shop equipment
• Ability to work in a fast paced environment
• Meet deadlines and manage time effectively
• Experience with Microsoft Office
• Comfortable in a consultative transaction atmosphere
• Mechanical/technical inclination a plus
• Knowledge of different hoses and thread configurations a plus
• Industrial sales experience a plus
• Basic hydraulic knowledge a plus
• Epicor P21 experience a plus
• Bilingual (English/Spanish) a plus
PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS:
• None required.
BUDGET RESPONSIBILITY:
• No
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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