Limitless potential.
Customer Experience Advocate
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Location Brisbane Airport, Australia
- Category Sales/Business Development
- Job ID R25_0000019594
- Date posted 06/02/2025
- Brand Sparesbox
- Status Full time
- Job Type Remote
Work from the comfort of home Full Time AEST
Join a collaborative, innovative & fun team
Stability, Growth, Generous Staff Discounts
Join our Customer Experience Team here at Sparesbox and work from the comforts of home.
Sparesbox is one of Australia's most exciting start-ups, taking the hassle out of buying automotive parts and accessories online. With Sparesbox being a business within Genuine Parts Company (GPC) this means you’ll also be joining the world’s largest distributor of aftermarket parts, employing more than 5000 dedicated team members across Australia
Due to continuing rapid growth, we are currently hiring a Full Time Customer ExperienceAdvocate where you will be working from home and be a part of a highly performing team that values collaboration and making every day as fun and productive as possible!
If your someone who:
Is potentially looking to get of the tools and use your mechanical aptitude/ knowledge to confidently communicate both verbally and in writing with our customers
Enjoys working as part of a team but thrives working autonomously and can manage your own time and workload effectively
Succeeds working in a fast-paced team, enjoying the challenges of making customers happy, whilst collaborating with other areas of the business facilitating positive overall customer experiences
Possesses strong attention to detail, you often pick up on things that others would miss!
What you’ll bring:
Our customers engage with us digitally via email, live chat and the phone so sound computer literacy and an excellent phone manner are vital
Your automotive parts interpreting “know how” – in other words, your technical parts knowledge from previous parts interpreting experience and/ or your mechanical background
Experience with 4x4 accessories, performance and/or aftermarket parts highly desirable
A passion for providing exceptional customer experiences and creating ‘moments that matter’
An interest in E-commerce technology
At Sparesbox, we work hard - but we also have fun! In return, we can offer you:
Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, Sparesbox, and AMX
Real opportunities for career progression as our business continues to grow
We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
Thank you for your interest in becoming part of GPC Asia Pacific.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Benefits We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement.
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Career Areas New opportunities await you at Genuine Parts Company. Discover a career where you and your talents can truly thrive. Learn more about available opportunities.
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Culture Our teammates are at the heart of everything we do. We are united by a shared commitment to our purpose: We Keep the World Moving.
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About GPC We are a global service organization engaged in the distribution of automotive and industrial replacement parts. Our vast global supply chain includes more than 10,700 locations across 17 countries.
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Military GPC has a legacy of supporting veterans, reservists and transitioning military to help them have impactful civilian careers.
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Students and Graduates We have many exciting opportunities with our GPC and NAPA teams for undergraduate and graduate students to gain first-hand experience working in the corporate world.
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Global Technology Center Located in Krakow, Poland, the GPC Global Technology Center (GTC) is the research and development hub for GPC’s digital transformation efforts.
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Technology As GPC grows around the world, our teams are developing advanced technologies and solutions that enhance our capabilities and improve the customer experience.
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NAPA We are America’s largest network of automotive parts and care, with nearly 6,000 auto parts stores, more than 16,000 auto care and collision centers and approximately 800,000 available parts.
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Motion As a leading industrial distributor, we offer access to more than 19 million parts and supplies to help MRO (maintenance, repair and operations) and OEM (original equipment manufacturer) customers.
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