Site Reliability Engineer

Site Reliability Engineer III

SUMMARY:

Under limited supervision, the Site Reliability Engineer III is responsible for improving system reliability and resilience.  This role focuses on building automation to reduce manual effort and prevent service-impacting incidents.  The SRE combines software and systems engineering to build and support large-scale, distributed, fault-tolerant systems.  This role ensures that critical platforms are available, reliable, and able to support a fast rate of improvement.  This role relies on monitoring platforms and is continually taking a holistic view of system health and performance.  The SRE will enhance and support cloud-based transformations and is focused on pushing capabilities forward, staying ahead of customer needs, and innovating for continuous improvement.  The SRE provides operational support and engineering for multiple large-scale distributed software applications.

JOB DUTIES

• Gathers and analyzes metrics from monitoring platforms to assist in performance tuning and fault tolerance.
• Partners with development teams to improve services through testing and release procedures.
• Participates in system design, platform management and capacity planning.
• Balances feature development speed and reliability with service-level objectives.
• Works closely with the incident response team and restoring service to normal operation.
• Understands debugging and applying troubleshooting skills.
• Investigates, blocks and rate-limits unwanted traffic.
• Utilizes monitoring systems and dashboards for proactive changes and alerting.
• Establishes continuous process improvement cycles where the process, performance, and supporting technologies are reviewed and enhanced where applicable.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Understanding of Kubernetes, containers, clusters, and elastic scalability.
• Expertise in SRE principles.
• Mindset of continually finding ways to drive scalability, stability, and performance.
• Cloud Services experience with Google Cloud Platform (GCP).
• Experience with API, service-based or microservice-based architecture.
• Proficiency in infrastructure, network, database, operating systems, or security troubleshooting and remediation.
• Architecture-level knowledge of Windows and Linux and Infrastructure systems.
• Experience with production deployment, monitoring, and operational support for enterprise-class applications (Dynatrace a plus).
• Experience working with Continuous Integration/ Continuous Deployment tools.
• Experience in performance diagnostics, capacity planning, performance architecture design, performance tuning, and performance monitoring.
• A strong mix of software engineering and operational support skills.
• Knowledge of web technologies – HTTP, proxy, java, etc.
• Experience with Azure DevOps (ADO), Dynatrace, Prometheus, Terraform and Grafana.

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS:

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

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