IT Product Manager - Specialty Services

SUMMARY:

The Senior IT Product Manager leads and facilitates the delivery of modern IT product solutions across Motion. This role develops and manages a collaboration-focused, high performing team that enables the continuous flow of customer value to meet business objectives.

You must be eligible to work in the US without Visa Sponsorship.

JOB DUTIES

• Leads team members in gathering customer requirements.
• Synthesizes market research and relevant information to develop a product strategy that aligns with customer needs and overall corporate strategy.
• Defines areas of collaboration with other parts of the IT organization and works with other teams to align workstreams.
• Leads and influences the delivery of innovative product solutions.
• Collaborates with internal business teams to deliver valuable products and services from ideation to implementation.
• Identifies opportunities to utilize technology to enable business process efficiency.
• Develops and empowers a high-performing, agile product management team that includes product owners and business analysts, ensuring roles and career paths are welldefined.
• Completes performance reviews for direct reports and provides employees with appropriate training to maintain knowledge, skills, and abilities. Set priorities, assist with workload planning, and communicate relevant business information with staff.
• Conducts research for build versus buy, identifies third-party products, and utilizes vendor partners to develop best-in-breed solutions and increases speed to market.
• Develops and implements processes and standards that ensure initiatives provide expected value using agile best practices.
• Plans and communicates new product capabilities and process improvements through product roadmaps, epics, features, enablers, and user stories.
• Utilizes SAFe agile techniques such as Lean User Experience (UX) and Journey Mapping to evolve product strategy and roadmaps.
• Becomes a subject matter expert within Motion and the associated domain.
• Works with other product managers throughout the organization to develop integrated solutions.
• Synchronizes frequently with agile development teams to provide business context, continuous exploration, and system demos.
• Monitors business key performance indicators (KPIs) and measures the effectiveness of product enhancements.
• Provides executive-level status on a monthly basis for all major initiatives on product roadmap.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a bachelor's degree and eight (8) or more years of related experience or an equivalent combination.
• Typically requires four (4) or more years managerial/leadership experience

KNOWLEDGE, SKILLS, ABILITIES

• Expertise in market and business environment.
• Significant knowledge of agile methodologies, practices and tools.
• Extensive experience in defining and building product vision and roadmaps.
• Extensive experience managing product delivery, and process redesign across multiple work streams with varying timelines, priorities, and complexities.
• Strong management experience and a deep understanding of Information Systems.
• Effective communication at all levels of the organization.
• Passionate about learning the business and growing the team.
• Creative and design thinking to develop innovative solutions.
• Persistent leader to accomplish difficult goals.
• Composed under pressure.
• Knowledge of Distribution, Industrial equipment maintenance, repair to order, engineer to order, and production/manufacturing capabilities preferred.
• Experience with Agile product management frameworks and tools such as SAFe, Aha!, and Azure Dev Ops preferred.
• Leadership skills.
•  Time management skills.
• Communication skills.

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS:

• None required.

SUPERVISORY RESPONSIBILITY:

• 2-5 Direct Reports
• 0-5 Indirect Reports
•  5-10 Indirect Reports

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

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