Millions of parts. One unmatched legacy.
Bilingual (Spanish/English) Collection Specialist I
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Location Birmingham, Alabama
- Category Accounting & Finance
- Job ID R24_0000029611
- Date posted 10/03/2024
- Brand Motion
- Status Full time
- Job Type On-Site
SUMMARY:
Under limited supervision, the Collection Specialist is responsible for ensuring Motion receives all necessary payments from its customers. The duties include monitoring accounts balances, contacting past due customers for payment, and documenting the debts collected. This position is required to be on-site at our headquarters in Birmingham, Alabama for 40 hours a week.
JOB DUTIES:
• Monitors Motion's accounts receivable.
• Contacts customers with overdue accounts and attempts to either collect the overdue amount or negotiate an acceptable payment plan.
• Maintains records of contacts and attempted contacts with delinquent customers as well as records of any payments collected from the customer.
• Resolves customer issues and complaints concerning billing.
• Submits regular reports on the status of unpaid accounts and any repayment progress.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and two (2) to five (5) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Excellent problem-solving and organizational skills.
• Excellent verbal and business communication skills.
• Ability to apply a customer service-oriented approach to collection management.
• Proficiency in Microsoft Excel, Word and PowerPoint
Must be fluent in English and Spanish
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Benefits We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement.
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Career Areas New opportunities await you at Genuine Parts Company. Discover a career where you and your talents can truly thrive. Learn more about available opportunities.
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Culture Our teammates are at the heart of everything we do. We are united by a shared commitment to our purpose: We Keep the World Moving.
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About GPC We are a global service organization engaged in the distribution of automotive and industrial replacement parts. Our vast global supply chain includes more than 10,700 locations across 17 countries.
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Military GPC has a legacy of supporting veterans, reservists and transitioning military to help them have impactful civilian careers.
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Students and Graduates We have many exciting opportunities with our GPC and NAPA teams for undergraduate and graduate students to gain first-hand experience working in the corporate world.
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Global Technology Center Located in Krakow, Poland, the GPC Global Technology Center (GTC) is the research and development hub for GPC’s digital transformation efforts.
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Technology As GPC grows around the world, our teams are developing advanced technologies and solutions that enhance our capabilities and improve the customer experience.
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NAPA We are America’s largest network of automotive parts and care, with nearly 6,000 auto parts stores, more than 16,000 auto care and collision centers and approximately 800,000 available parts.
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Motion As a leading industrial distributor, we offer access to more than 19 million parts and supplies to help MRO (maintenance, repair and operations) and OEM (original equipment manufacturer) customers.
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