Millions of parts. One unmatched legacy.
Field Service Technician
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Location Baltimore, Maryland
- Category Manufacturing/Production
- Job ID R24_0000025449
- Date posted 08/28/2024
- Brand Motion
- Status Full time
- Job Type On-Site
SUMMARY:
MI Conveyance Solutions Field Service Technicians provide the highest levels of mechanical service to meet the needs of our customers. Whether repairing and installing conveyor belts or repairing and maintaining mechanical equipment, we cater to the needs of our customers to keep their industry in motion.
JOB DUTIES:
Performs on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs.
Fabricate lightweight and/or heavyweight belts in shop.
Performs rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems.
Performs basic millwright tasks such as torch heating and cutting a swell as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors.
Serves as customer contact on technical and service-related issues.
Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
Works in a safe, courteous, and professional manner always.
Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion’s safety standards.
Performs other duties as assigned.
Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.
Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.
Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.
Provides technical support and training to customers on operational or maintenance aspects of system equipment.
Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction.
Performs other duties as assigned.
Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.
EDUCATION & EXPERIENCE:
Typically requires a technical degree and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Ability to read measuring and equipment and perform basic math calculations.
• Ability to operate shop equipment safely.
• Ability to operate (be trained to operate) man-lifts, forklifts, hand power tools and shop equipment safely.
• Excellent communication skills
• Work effectively with customers, peers and management to resolve client issues.
• Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DoT preferred. Must be in alignment with company drug free workplace and other required customer regulatory requirements.
PHYSICAL DEMANDS:
• Push/pull up to 100 pounds
• Lift/carry up to 100 pounds
• Lift bulky objects
• Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling.
• Working at heights from manlifts, platforms and elevated walkways may be required.
• Requires wearing safety equipment and safety harness.
• Working conditions may be indoor and/or outdoor. Noise level may be loud at times.
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Career Areas New opportunities await you at Genuine Parts Company. Discover a career where you and your talents can truly thrive. Learn more about available opportunities.
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Culture Our teammates are at the heart of everything we do. We are united by a shared commitment to our purpose: We Keep the World Moving.
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About GPC We are a global service organization engaged in the distribution of automotive and industrial replacement parts. Our vast global supply chain includes more than 10,700 locations across 17 countries.
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Military GPC has a legacy of supporting veterans, reservists and transitioning military to help them have impactful civilian careers.
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Students and Graduates We have many exciting opportunities with our GPC and NAPA teams for undergraduate and graduate students to gain first-hand experience working in the corporate world.
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Global Technology Center Located in Krakow, Poland, the GPC Global Technology Center (GTC) is the research and development hub for GPC’s digital transformation efforts.
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Technology As GPC grows around the world, our teams are developing advanced technologies and solutions that enhance our capabilities and improve the customer experience.
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NAPA We are America’s largest network of automotive parts and care, with nearly 6,000 auto parts stores, more than 16,000 auto care and collision centers and approximately 800,000 available parts.
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Motion As a leading industrial distributor, we offer access to more than 19 million parts and supplies to help MRO (maintenance, repair and operations) and OEM (original equipment manufacturer) customers.
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