Job Summary

The Talent Development Manager will lead learning development processes and initiatives that enhance the employee experience for all NAPA Auto Parts employees.  The position is responsible for designing, developing, and implementing learning solutions in partnership with leadership, key stakeholders, HR, and the Talent Development team. 

Responsibilities

• Design, develop, and implement high-impact learning solutions that align with business goals, strategies, and meet all compliance requirements for Corporate, Retail, and Distribution Center employees.
• Perform needs assessments to analyze areas of opportunity for training and development to address evolving business, cultural, and technology needs.
• Collaborate with NAPA leaders, internal departments, managers, team members, and subject matter experts to set priorities for content development based on emerging needs.
• Determine the best format and delivery methods based on topic, audience, and timeline.
• Identify and employ quality, effective, and affordable training development resources to produce needed solutions.
• Review and update legacy training programs, observe classes, and provide feedback to optimize training effectiveness.

• Communicate and work effectively with field and headquarters managers to drive training solution support and full utilization.
• Monitor, measure, evaluate, and report on content effectiveness and learner satisfaction. 
• Maintain a keen understanding of instructional design and training trends, developments, and best practices to remain agile and anticipate future needs.
• Learn and support the Learning Management Systems to drive acceptance and support. 

Qualifications

• Prior experience managing employee training development and delivery.
• Excellent communication skills - oral and written - and the interpersonal skills needed quickly to establish relationships of trust and collaboration.
• Ability to effectively exercise tact, discretion, judgement, and diplomacy. 
• Excellent time-management, project management and prioritization skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Results oriented with a high attention to detail.
• Strong technical skills including Microsoft Office, eLearning authoring tools, HRIS and LMS. 
• Authorized to work in the US.
• Ability to travel 10% within a year

Preferred Qualifications

• Bachelor's degree in Instructional Design, Learning Design and Technology, or related field.
• Proficient with Articulate and Camtasia. 
• Ideal candidate to live in Atlanta metro. 

Leadership

• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.

People Capabilities

• Business Acumen: Must possess industry, organization, and financial knowledge.
• Strategic Consulting: Must provide consultative problem-solving and project and risk management competency.
• Relationship Management: Must promote collaboration, networking, persuasion, and influence.
• Data Judgement: Must be able to provide data foundations, interpretation, and storytelling.
• Talent Management: Provide strategic HR expertise, employee experience management, change management and technological savviness.
• Agility: Must lead with a growth mindset and drive innovation and iteration.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.