Supply Chain Transformation Senior Director

Job Summary

The Senior Director, Supply Chain Transformation is an innovative and highly collaborative leader who evaluates and implements the company’s Supply Chain transformation initiatives to deliver improved business performance and operational efficiency. The role serves as the primary conduit to execute solutions and oversees the required transformation and change management.  This position is responsible for the opening of new NAPA Distribution Centers and the associated transitions.  Reporting to the VP, Supply Chain Excellence the Senior Director, Supply Chain Transformation leads a team of change agents to drive strategic growth and improve operational efficiencies.

Responsibilities

• Leads the Transformation work for NAPA Supply Chain.  Responsible for the execution, delivery, and sequencing of the Supply Chain strategy.  Aligns the roadmap to the business strategic and transforms the ways of working while delivering the results for business success.
• Responsible for the overall project and program management for opening new NAPA Distribution Centers. Provides strategic direction and oversight for all project phases, from project initiation through building go lives.
• Drives project completion through organization, collaboration, and problem solving.
• Partners with senior leadership and cross-functional teams including IT, Stores, Sales, Category, and Finance to identify and lead transformation projects that contribute to total NAPA success.
• Partners with Engineering and Excellence teams to establish sound processes, successful operations, and a culture of continuous improvement.
• Supports operational strategy and innovation to drive business goals to eliminate cost, increase operational performance (e.g., safety, quality, service, cost), and maximize throughput.
• Manages multiple priorities in a multi-faceted environment with effective communication and thorough follow-through.
• Reviews data to identify trends and areas of opportunity.  Designs and implements solutions to address.
• Trains, develops, motivates, and supports the Supply Chain team and direct reporting team.
• Ensures effective communications; up, down, and across the business.

Qualifications

• Four-year degree or equivalent experience in a related field (examples, Management, Supply Chain, Business Administration, Financial Management, Production/Operations Management).
• Experienced in implementing transformational Supply Chain solutions in manufacturing or distribution environments.
• 10+ years’ management experience in a Distribution Center / Fulfillment Center environment.
• Exceptional leadership, coaching, collaboration, communication, presentation, and story-telling skills.
• Good reasoning, conflict-management, and analytical and problem-solving skills.
• Experience with activity-based performance metrics, process improvement, and Lean thinking with a track record of delivering ‘best in class’ operations and performance.

Preferred Qualifications

• Experience with Lean methodologies (e.g., Six Sigma, Value Stream Mapping) and performance improvement initiatives.
• Proficiency in project management tools.
• Strong interpersonal and communication skills to effectively engage with cross-functional teams, vendors, and stakeholders.

Physical Demands / Working Environment

• Must be able to work in a corporate office and Distribution Center setting.  
• Willingness to conduct up to 30% domestic travel as needed.

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