Sr Exchange Engineer - Microsoft 365 Collaboration

Company Background:

Established in 1928, Genuine Parts Company is a leading global service organization specializing in the distribution of automotive and industrial replacement parts. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 60,000 teammates. 

Position Purpose:

The Corporate Systems Team is seeking a highly skilled and experienced Sr. Exchange Engineer. This role is responsible for supporting the use of Exchange in a hybrid environment and Office 365 tools to drive collaboration globally across the organization. The ideal candidate will be a strong problem-solver and have a background in PowerShell scripting, proficiency with Exchange and knowledge working with Teams, SharePoint, and technologies supporting the O365 ecosystem. This role requires an individual who can work independently, demonstrating strong verbal and written communication skills.

Location:

• GPC has two work locations to choose from, Duluth or Atlanta office.

• We offer a Flexible Work Policy that permits eligible employees to work a hybrid remote schedule.

Responsibilities:

• Provide engineering and administrative level 2+ support for (Exchange Online in a Hybrid configuration, MS 365 Services) and guidance to enhance collaboration and productivity.
• Provides troubleshooting expertise within the O365 ecosystem to ensure resolution in a timely manner.
• Develop and execute PowerShell scripts for automating routine tasks, such as mailbox and distribution list creation.
• Other duties as assigned.
  

Required Knowledge, Skills & Abilities:

• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience.
• 2 years’ (5+ preferred) experience in managing and supporting Exchange Online, OnPrem, Exchange hybrid environments and MS 356 services.
• Expert knowledge with Exchange Server 2016+ in an on prem hybrid configuration in conjunction with EOL across all object types. (Users, Shared Mailboxes, Groups, Dynamic configurations and queries, Contacts, Group Mailboxes, Teams, Mailbox Provisioning)
• Experience in messaging compliance requirements including Legal Holds, E-discovery, Retention Policies, and Mailbox Archiving.
• Experience of Mail Routing, (Connectors, Scoping, Quarantine Reasons, and Remediations Client / Server).
• Experience in PowerShell scripting and automation. MS Graph is a plus.
• Experience in security and compliance with the Microsoft 365 environment.
• Previous experience performing Data migrations (Microsoft 365 tenant migrations, Google, Exchange, Teams, OneDrive, and SharePoint. Consolidation and Identity Management.)
• Knowledge of other complimentary collaboration applications such as: Quest, Poppulo, BitTitan MigrationWiz,  Sendgrid / Twillio
• Knowledge of Microsoft 365 products and services, such as SharePoint Online, Teams, OneDrive, Power Platform, etc.
• Knowledge in enterprise design and implementation of collaboration solutions using Microsoft 365 products and services, such as Exchange, Teams, SharePoint, OneDrive, and Power Platform.
• Working Knowledge of Messaging security mechanisms.
• Attention to detail and excellent troubleshooting and problem-resolution skills.
• Strong knowledge of IT Service Management and ITIL, preferably using Service Now – Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven track record to manage support and request tickets within SLAs, and drive Microsoft support cases to closure.
• Knowledge of Project Management, preferably using, Jira, and Confluence.
• Work cross functionally with different teams to support GPC mission objectives
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strategic mindset to shape the organizations email infrastructure effectively. Developing long-term messaging and email roadmaps, including release schedules and improvement initiatives.

• Experience working in an Azure environment
• General understanding Microsoft 365 licensing.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.