Onboarding Coordinator

Summary of Job Description:

The Recruiting and Onboarding Coordinator is responsible for administering the pre-employment background and drug screen process while ensuring an exceptional candidate and hiring manager experience. This position will also support all recruiting and onboarding systems and processes for GPC and its subsidiaries and support recruiting efforts where needed.

Description of Work:

• Coordinate post offer to hire process including:
  • Creating offer letters
  • Launching background and drug tests
  • Adjudicating background checks and making hire/no hire decisions
  • Completing the hire into PeopleSoft
  • Maintains compliance with federal and state regulations concerning pre-hire employment
  • Communicates thoroughly with candidates and HR managers on the status of new employees
• Research and resolve all recruiting, pre-employment, and onboarding system or process related inquiries from internal recruiters, hiring managers, and applicants
• Escalate and monitor for completion cases that, after research, need to be resolved by HRIS or a 3rd party vendor
• Identify opportunities that enhance the candidate, recruiter, and hiring manager experience
• Administer internal recruiter/hiring manager access to all recruiting, pre-employment and on-boarding systems
• Maintain data quality in job requisitions by ensuring templates are accurate, postings are visually appealing, and active openings are current
• Audit and monitor job postings and onboarding task compliance (including I-9s)
• Consistently build and maintain strong relationships with the internal HR community and hiring managers
• Create new or modify existing process documentation and/or knowledge-base articles
• Provide training as needed to the various system users – internal recruiters, hiring managers
• Assist with sourcing and screening and managing the recruiting process for intern recruiting

Qualifications:

• Associate’s or Bachelor’s Degree preferred
• 1-3 years customer service experience
• 1-3 years experience in recruiting or onboarding preferred
• Knowledgeable of background and drug screen administration and pre-employment compliance
• Passionate about candidate experience
• Ability to manage multiple customer service requests and priorities concurrently while maintaining professionalism and concise communications
• Excellent oral and written communication skills – can communicate well using multiple mediums (email, phone, text, IM)
• Technology savvy – ability to quickly learn software and systems and utilize technology to manage work

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.