Manager, Sales Deployment

Job Summary

NAPA Auto Parts is seeking a proactive and organized Manager of Sales Deployment to join the Sales Transformation team. This position will be responsible for leading the field deployment strategy and execution for new sales initiatives, technology rollouts, process changes, and resource launches. The role demands a strategic mindset combined with strong communication, project coordination, and change management skills to drive adoption and ensure successful implementation across the sales organization.

The ideal candidate thrives in a fast-paced environment, coordinating cross-functional teams and delivering clear communication to all levels of the business while managing complex deployment plans.

Position Performance Measures:

• NAPA Combined Sales
• NAPA Combined EBITA
• NAPA Cash Conversion Cycle

Responsibilities

• Own and execute the field deployment strategy for transformative sales technology, reporting tools, and process implementations, ensuring seamless rollouts that align with overall business goals.
• Develop and maintain a comprehensive catalog of deployment resources including user guides, training materials, process documentation, and collateral that support sales teams in adopting new initiatives.
• Collaborate closely with transformation leaders to design and implement strategies that maximize adoption and minimize disruption for sales deployments.
• Organize, schedule, and actively participate in meetings with internal teams, advisory groups, and cross-functional partners; take detailed notes and hold stakeholders accountable for timely follow-up actions and deliverables.
• Prepare and deliver executive-level status updates and dashboards highlighting progress, risks, and milestones for sales-related transformation imperatives within the Sales Transformation Office (TMO).
• Work closely with TMO project managers and sales transformation team members to keep project tracking tools and sales imperative statuses current, accurate, and aligned to business priorities.
• Coordinate training sessions, workshops, and kickoff meetings to ensure sales teams are equipped with the knowledge and resources necessary to successfully implement new solutions.
• Interface with field leadership to understand specific business segment needs and tailor deployment approaches accordingly to maximize effectiveness.
• Monitor and report on deployment adoption metrics and user feedback to identify areas for improvement and recommend adjustments to deployment plans or resource materials.
• Identify and mitigate deployment risks by proactively addressing potential obstacles, coordinating contingency plans, and escalating issues when necessary.
• Facilitate communication flows between technology vendors, IT partners, and sales leadership to maintain alignment and clarify roles during deployment activities.
• Continuously look for opportunities to improve deployment processes, tools, and communication strategies, fostering a culture of ongoing enhancement within the sales transformation team.

Qualifications

• Bachelor’s degree in Business, Project Management, or a related field preferred.
• 3+ years of experience in sales operations, deployment, project management, or a related role supporting technology and process rollouts.
• Proficiency with Microsoft Office Products (Word, Excel, PowerPoint)
• Strong project coordination and organizational skills with a proven ability to manage multiple initiatives simultaneously.
• Proficiency with project management tools, collaboration platforms, and other organizational tools.
• Excellent communication skills, both written and verbal, with experience preparing reports and presentations for field and executive audiences.
• Strong presentation skills, preferably with experience in training settings
• Ability to manage congruent and diverging projects
• Detail-oriented with a strong focus on follow-up, accountability, and driving results.

Physical Demands / Working Environment

• Remote work environment
• Travel up to 40% of the time

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