Manager, Communications & Change Management

Manager, Communications & Change Management

Job Summary

The Manager, Communications & Change Management supports day-to-day communications around our global strategy, culture, and business goals. This individual will be a member of the GPC Global Strategic Communications team, reporting to the Director of Global Internal Communications, and will lead multi-channel communications strategies and develop communications and change management strategies for global initiatives. The GPC Global Strategic Communications team supports our mission by helping to build a world-class employee experience for our teammates. The Manager, Communications & Change Management will partner with internal teams to deliver employee-focused communications for global programs from inception through launch.

Responsibilities

• Support our One GPC strategy and global teams through the planning, development, and distribution of informative, clear, and engaging content.
• Develop and manage a range of internal communications, including emails, newsletters, intranet content, presentations, local messages and more.
• Serve as the primary change manager, partnering with multi-faceted global teams to effectively communicate and implement strategic initiatives.
• Translate key concepts and action items from global project teams to construct compelling, technically strong, and engaging communications.
• Create clear and defined communications processes that allow teams to rapidly scale and execute as needed.
• Partner with the GPC Global Communications team to share news broadly when appropriate.
• Provide analysis of communications results via dashboards or analytics reporting.
• Ensure brand consistency across all communications by adhering to GPC's brand guidelines, templates, and style guides.

Qualifications

• Bachelor's degree in journalism, communication, marketing, or other relevant areas
• 7+ years’ experience in writing, proofing and/or editing copy in a corporate or agency environment.
• Proficiency in change management and organizational change
• Excellent written and verbal communications, prioritizing clarity, and brevity
• Keen understanding of AP Style
• Proven ability to independently manage multiple projects with tight deadlines.
• Strong interpersonal skills, including the ability to demonstrate personal impact, influence, and persuasion.
• Excellent imagination and creativity in developing communications through traditional and digital channels.
• Ability to think and do – generating ideas while implementing them, all while balancing speed and quality.

Preferred Qualifications

• Advanced degree in journalism, communication, marketing, or other relevant areas
• Experience with employee or corporate communications in a global or disbursed organization.
• Experience communicating global change management initiatives.
• 10+ years’ experience in writing, proofing and/or editing copy in a corporate or agency environment.
• Certifications in Change Management (CCMP) and/or Project Management (PMP)

Leadership

• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.