Representante de Servicio al Cliente
Apodaca, Mexico
Our customer service employees are the face of our team by being the first people our customers interact with. As a member of the customer service team, you will determine which products our customers need to keep their businesses in motion. You'll leverage your deep product knowledge, strong customer service, and adaptability. A role with the customer service team provides opportunities for growth, content learning, and you have an impact on so many companies.
Success Profile
What makes a successful Customer Service employee? Check out the traits we’re looking for and see if you have the right mix.
- Good Listener
- Results Driven
- Personable
- Confident
- Proactive
- Team player
Career Path
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Customer Service Rep Path to Account Rep
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Account Rep Path to Branch Manager
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Branch Manager Path to Sales Manager
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Sales Manager Path to Division Vice President
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Division Vice President End of path
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Group Vice President DO NOT FORGET TO ADD ACCESSIBILITY TEXT
Employee Benefits
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Medical, dental, vision and healthcare FSA, as well as health and wellness programs
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Offering competitive PTO package with added days for years of service
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Tuition reimbursement with opportunities for professional development
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401(k) Plan with competitive employer matching
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Life and Disability Insurance
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Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more
Job Description
Los vendedores de Motion Industries brindan los más altos niveles de soporte técnico en la industria. Nuestros Representantes de Servicio al Cliente representan profesionalmente a la Compañía ante nuestros clientes con el conocimiento y las habilidades para brindarles el producto o servicio que necesitan.
Responsabilidades
- Responder en tiempo y forma los requerimientos del cliente
- Envio de cotizaciones y seguimiento con los clientes
- Procesar pedidos de los clientes
- Negociacion y cotizaciones con provedores
- Seguimiento a ordenes de compra.
Experiencia requerida y/o habilidades especiales
- Habilidades de venta
- Atencion a cliente
- Negociacion
- Proactivo, facilidad de aprendizaje
- Habilidades de organizacion
- Resolucion de problemas
- Multitask
Estudios o profesión
- Ingenieria o licenciatura
Conocimientos que debe tener
- Conocimientos en Compras Internacionales
- Seguimiento a Ordenes
- Negociación con Proveedores
- Atención al Cliente
- Comunicación Efectiva
- Ingles basico/avanzado
Disponibilidad para viajar
- No
Requiere ser bilingüe: Si
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
About the location
Find out what it's like to live and work in Apodaca, Nuevo León.
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