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General Auto Service Technician

West Chicago, Illinois

Job Category: Automotive / Mechanic
Job ID: 254835
Status: Full Time

This is an independently owned NAPA Auto Parts store. Benefits seen on this site may not apply to this position. Please contact the store owner to learn more about the benefits that are offered.

Job Description

Company Description:
Our family-owned auto service shop is growing rapidly and is looking for skilled General Service Technicians. Fast-paced, clean and honest professional environment with competitive pay. Come grow with us! 

Job Description

  • Duties include inspection, diagnosis, and replacement of tires and wheels and accessories for cars and light trucks
  • Perform fluid exchanges, general inspections and maintenance, brake inspection, battery, belts, hoses, filters
  • Perform a variety of other duties: replacing wiper blades, bulbs, performing test drives
  • Focus on building customer relationships and their current and future needs
  • Communicate vehicle problems and proposed solutions to customer and/or supervisor
  • Keep a clean and safe working environment

Job Requirements: 

  • Conduct diagnostic procedures to determine the sources of customers’ problems and provide accurate repair recommendations
  • Perform all aspects of automotive maintenance. Tasks including computer resets and procedures, Oil Change reminder resets, Tire Pressure System resets
  • Maintain a working knowledge of current industry best practices in automotive repair by attending schooling and seminars
  • Conduct necessary repairs and take vehicles for test drives
  • Maintain legible and accurate paperwork for both the customer and for our records
  • Perform all aspects of automotive maintenance and repair. 
  • Clean and maintain the work environment to ensure equipment longevity and workplace safety
  • Able to create estimates and advise customers of repairs/maintenance needed
  • Able to use tablet for vehicle inspections
  • Able to use computer to look up service specifications and service procedures


  • Automotive repair experience in a professional shop environment is preferred
  • Strong verbal communication skills
  • Strong customer service skills
  • Follow company procedures and protocol
  • Knowledge of diagnostic tools and equipment
  • Knowledge of TPMS systems and reset procedures
  • $14.00 - $16.00 per hour based on experience

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