JOB DUTIES

• Develops and implements best practices and procedures to enhance business growth.

• Manages service personnel to ensure they meet customer’s expectations and requirements.

• Ensures that every technician has the proper training and certifications to meet the needs of the job.

• Schedules service jobs and assigns personnel to specific jobs and duties.

• Ensures that service personnel are provided the proper equipment and tools needed to perform jobs correctly and safely.

• Ensures the service team adheres to all new SOP’s, KPI’s and Lean Six Sigma programs.

• Assists Manager and/or Account Specialist in customer surveys and is able to review jobs for quotes.

• Participates with Manager in hiring new Field Service Technicians.

• Tracks all training for each technician.

• Performs other duties as assigned.

COMPANY INFORMATION

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.