Limitless potential.
Automotive Shop Manager
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Location Boston, Massachusetts
- Category Retail / Wholesale
- Job ID 321933
- Date posted 03/03/2022
- Status Full Time
Company Description:
We are a family-owned and operated complete auto repair shop and we are looking for a Shop Manager to join our team! We take pride in our management teammates which are responsible for promoting our products and services to our customers. Applicants should have good communication skills and an outgoing personality with a commitment to excellent customer service.
Qualified candidates for this position should have a minimum of one years of managerial service in sales and customer service experience. Knowledge of automotive service systems, components, and functions is required. Additional automotive service and management experience may be rewarded with bonuses and/or increased compensation.
Our Automotive Service Managers are committed to building associate and customer satisfaction. While supervising and evaluating the work of technicians and service personnel, you'll be responsible for direct contact with customers in areas of sales and service.
Management candidates should possess the following:
- Teammate capability and retention
- Customer satisfaction & loyalty
- Excellent Communication Skills
- Providing tire and auto products as well as services
- Creating results for teammates, customers, and the Company
- Control costs through such activities as inventory and asset management, controlling outside purchases, implementing preventative maintenance programs for shop equipment
- Complete profit and loss responsibilities
- Ensure that quality service work is performed on customer vehicles at the first visit
- Ensure compliance with environmental and safety procedures.
- Direct the team members at the facility to promote highly-effective teamwork within the shop.
- Market the shop and its services by exhibiting exceptional customer experience.
- Maintain the shop appearance at the highest standards to attract and retain consumers.
- Project an energetic attitude, warm welcome and positive image of Cassidy Tire & Service over the phone.
- Communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required.
- Perform other related duties as assigned.
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Benefits We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement.
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Career Areas New opportunities await you at Genuine Parts Company. Discover a career where you and your talents can truly thrive. Learn more about available opportunities.
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Culture Our teammates are at the heart of everything we do. We are united by a shared commitment to our purpose: We Keep the World Moving.
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About GPC We are a global service organization engaged in the distribution of automotive and industrial replacement parts. Our vast global supply chain includes more than 10,700 locations across 17 countries.
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Military GPC has a legacy of supporting veterans, reservists and transitioning military to help them have impactful civilian careers.
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Students and Graduates We have many exciting opportunities with our GPC and NAPA teams for undergraduate and graduate students to gain first-hand experience working in the corporate world.
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Global Technology Center Located in Krakow, Poland, the GPC Global Technology Center (GTC) is the research and development hub for GPC’s digital transformation efforts.
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Technology As GPC grows around the world, our teams are developing advanced technologies and solutions that enhance our capabilities and improve the customer experience.
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NAPA We are America’s largest network of automotive parts and care, with nearly 6,000 auto parts stores, more than 16,000 auto care and collision centers and approximately 800,000 available parts.
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Motion As a leading industrial distributor, we offer access to more than 19 million parts and supplies to help MRO (maintenance, repair and operations) and OEM (original equipment manufacturer) customers.
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