Limitless potential.
ITSM Engineer (SNOW) - Global Industrial
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Location Birmingham, Alabama
- Category Technology
- Job ID R26_0000030904
- Date posted 10/27/2026
- Brand Motion Industries (MOT)
- Status Full time
- Job Type Hybrid
Job Summary
The ServiceNow Engineer supports Motion’s ServiceNow instance, focusing on platform architecture, technical implementation, custom coding, and advanced configuration. The engineer collaborates with developers, infrastructure teams, and database administrators to deliver platform changes and works with ServiceNow on support issues and system upgrades.
Job Duties
- Collaborate with the ServiceNow Analyst to understand business-unit requirements and implement the corresponding technical solutions in ServiceNow.
- Implement ServiceNow functionality by writing JavaScript, building Business Rules and client scripts, and managing application programming interfaces (APIs) and integrations.
- Implement required upgrades to the ServiceNow platform.
- Support and improve workflows across ServiceNow modules by mapping Active Directory (AD) data to the corresponding ServiceNow fields.
- Improve the user experience by building, maintaining, and enhancing Motion’s ServiceNow landing page.
Education & Experience
- Bachelor’s degree and a minimum of five years of experience in a technology or technical analysis role.
Knowledge, Skills, Abilities
- Certifications:
- ServiceNow Certified Application Developer
- ServiceNow Certified System Administrator
- Strong knowledge of systems and networks.
- Ability to work with cross-functional teams to improve ServiceNow
- Strong written and verbal communication skills to gather technical information, plan API integrations and communicate integration details, and provide status updates to cross-functional stakeholders.
- Ability to coordinate with third-party vendors on the implementation of upgrades and the deployment of APIs.
- Skills in planning, problem solving, organization and management
PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare
coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Benefits We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement. -
Career Areas New opportunities await you at Genuine Parts Company. Discover a career where you and your talents can truly thrive. Learn more about available opportunities. -
Culture Our teammates are at the heart of everything we do. We are united by a shared commitment to our purpose: We Keep the World Moving. -
About GPC We are a global service organization engaged in the distribution of automotive and industrial replacement parts. Our vast global supply chain includes more than 10,700 locations across 17 countries. -
Military GPC has a legacy of supporting veterans, reservists and transitioning military to help them have impactful civilian careers. -
Students and Graduates We have many exciting opportunities with our GPC and NAPA teams for undergraduate and graduate students to gain first-hand experience working in the corporate world. -
Global Technology Center Located in Krakow, Poland, the GPC Global Technology Center (GTC) is the research and development hub for GPC’s digital transformation efforts. -
Technology As GPC grows around the world, our teams are developing advanced technologies and solutions that enhance our capabilities and improve the customer experience. -
NAPA We are America’s largest network of automotive parts and care, with nearly 6,000 auto parts stores, more than 16,000 auto care and collision centers and approximately 800,000 available parts. -
Motion As a leading industrial distributor, we offer access to more than 19 million parts and supplies to help MRO (maintenance, repair and operations) and OEM (original equipment manufacturer) customers. -
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