Account Manager (CS)

Motion Industries' salespeople provide the highest levels of technical support in the industry. This position will be responsible for connecting and developing long-term relationships with a portfolio of assigned customers and other key business contacts. The Account Manager (CS) will likely provide a variety of custom services to ensure the timely and successful delivery of our solutions according to customer needs and act as a liaison between customers and internal teams. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.


Primary Responsibilities:

• Ensure the timely and successful delivery of our solutions to customer requirements and objectives.
• Assist with high severity requests or issue escalations as needed, effectively and urgently.
• Execute any task needed to provide consistent excellent service to assigned accounts.
• Follow communication and documentation procedures, guidelines, and policies.
• Provide ongoing customer service and follow up.
• Operate as the lead point of contact for any and all matters specific to assigned customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key account contacts.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
• Meet personal/team sales targets as well as forecast and track key account metrics.
• Ability to prioritize and organize in order to effectively to meet deadlines.
• Build sustainable relationships through open and interactive communication.
• Perform other related duties as required.

Requirements: 

• High School Diploma or GED required
• Bachelor’s Degree in Engineering or similar preferred
• Proven account management or other relevant experience
• 3 years customer service/account management in industrial distribution environment preferred

Specific Skills and Training:

• Eaton CCR certification to level 200 and Aeroquip Fluid Conveyance Product School (AFCPS) are required within one year of hire date. (if no AFCPS available, next soonest possible.)
• Certified Fluid Power Specialist (CFPS) and/or Certified Fluid Power Hydraulic Specialist (CFPHS) a plus.
• Knowledge of Fluid Power Components/applications preferred.
• Excellent listening, negotiation and presentation skills.
• Excellent verbal and written communications skills.
• Bilingual preferred.

Work Environment:

•  Office setting, mostly sedentary work at desk/workstation using PC.
•  Periods of standing and walking.
•  Frequent interruptions.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.