Bilingual Automotive Counter Salesman - Full Time
Phoenix, Arizona
As a retail associate, you are expected to learn the NAPA brand — the market and who our customers are. Eagerness to learn and grow with the company is highly appreciated. Knowing your customers and products are such a big impact to daily business, don't be afraid to work with your team and ask questions — willingness to take initiative is a top tier trait.
Success Profile
What makes a successful Retail employee? Check out the traits we’re looking for and see if you have the right mix.
- Customer Centric
- Personable
- Trainable
- Confident
- Efficient
- Team player
Career Path
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Counter Sales Path to Assistant Store Manager
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Assistant Store Manager Path to Store Manager
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Store Manager Path to District Manager
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District Manager End of path
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Group Vice President DO NOT FORGET TO ADD ACCESSIBILITY TEXT
Genuine Voices
A day in the life includes anything and everything about running a store. It could be taking care of personnel and helping them get what they need, taking care of customers, finding parts, working with my customer service representative who's out helping customers, every day is different.
Jeremiah Reynolds NAPA Store Manager
Employee Benefits
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Medical, dental, vision and healthcare FSA, as well as health and wellness programs
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Offering competitive PTO package with added days for years of service
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Tuition reimbursement with opportunities for professional development
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401(k) Plan with competitive employer matching
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Life and Disability Insurance
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Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more
Job Description
• Establish and maintain good relations with customers by providing courteous, efficient, and professional service.
• Answer phones and process orders in a timely manner.
• Assist other team members when working with customers or finding auto parts.
• Stock shelves with product and maintain a clean and well organized work environment.
• Operate a cash register and navigate computer and paper catalog systems.
• Maintain a professional appearance as you will have direct customer contact.
• Demonstrate excellent communication and organizational skills in a professional manner.
• Works in a safe manner following all safety procedures, rules and regulations.
• Performs all other duties as assigned by management.
Experience, Education, and Abilities:
• Bilingual (Spanish)
• High School Diploma or equivalent work experience required.
• Prior customer service or automotive skills preferred, ASE parts certified is a plus.
• Excellent verbal and written communication skills.
• Ability to work in a fast paced retail environment and multi-task.
• Computer skills required, able to look up parts, invoice numbers, etc.
• Capable of lifting and moving merchandise of up to 60 lbs.
• Able to bend or stoop to floor-level shelves and be able to reach shelves with use of stool or ladder when necessary.
• Ability to take deliveries (drive) when needed.
• Able to stand and walk for entire work shift.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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