Customer Service Rep (Inside Sales)
Brooklyn, New York; Hauppauge, New York; New York, New York
Our customer service employees are the face of our team by being the first people our customers interact with. As a member of the customer service team, you will determine which products our customers need to keep their businesses in motion. You'll leverage your deep product knowledge, strong customer service, and adaptability. A role with the customer service team provides opportunities for growth, content learning, and you have an impact on so many companies.
What makes a successful Customer Service employee? Check out the traits we’re looking for and see if you have the right mix.
- Good Listener
- Results Driven
- Team player
Customer Service Rep Path to Account Rep
Account Rep Path to Branch Manager
Branch Manager Path to Sales Manager
Sales Manager Path to Division Vice President
Division Vice President End of path
Group Vice President DO NOT FORGET TO ADD ACCESSIBILITY TEXT
Medical, dental, vision and healthcare FSA, as well as health and wellness programs
Offering competitive PTO package with added days for years of service
Tuition reimbursement with opportunities for professional development
401(k) Plan with competitive employer matching
Life and Disability Insurance
Employee discounts, including NAPA parts, entertainment, technology, appliances, event tickets and more
Motion is seeking energetic team players with experience in Customer Service to provide the highest levels of order and sales support for industrial solution products.
Our superior Customer Service Representatives professionally represent the Company to our customers with the knowledge and skills to provide them with the products they need and provide additional support with current and future orders. Having mechanical knowledge is a plus!
Our employees reflect our company’s values: fair, ethical, inclusive, and invested. We make sure customers receive the parts they need when they need them.
Motion offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.
- Respond to customer inquiries, provide quotes, and take customer orders
- Order and source products
- Negotiate sale and purchase prices
- Proactively generate sales and promote Company products
- Expedite backorders
- Assist with pulling inventory and preparing shipments
- Assist with customer returns
- Interact with customers and suppliers to obtain and fill orders correctly
- Troubleshoot customer concerns
- Good customer service and communication skills
- Reliable, organized, detailed, and focused
- Industry and sales experienced preferred
- Working knowledge of Microsoft Office suite, especially Outlook and Excel
- Knowledge of supply chain systems helpful
- High School Diploma or GED
In compliance with pay transparency requirements, the salary range for this role is $23.00 - $25.00 hourly. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. We also offer a variety of benefits, including health, dental, vision insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type and position.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
About the location
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