Onboarding Coordinator

Summary of Job Description:

The Recruiting and Onboarding Coordinator is responsible for administering the pre-employment background and drug screen process while ensuring an exceptional candidate and hiring manager experience. This position will support a high-volume candidate load and need to navigate multiple systems to ensure our candidates in our NAPA stores and distribution centers across the country are hired quickly. The coordinator will also support all recruiting and onboarding systems and processes for GPC and its subsidiaries and support recruiting efforts where needed.

Description of Work:

• Coordinate post offer to hire process including:

• Creating offer letters
• Launching background and drug tests
• Reviewing background checks and drug test results
• Completing the hire into PeopleSoft
• Maintains compliance with federal and state regulations concerning pre-hire employment
• Communicates thoroughly with candidates and HR managers on the status of new employees

• Assist candidates over the phone with completing background checks and pre-boarding tasks to ensure speed of hire
• Research and resolve all recruiting, pre-employment, and onboarding system or process related inquiries from internal recruiters, hiring managers, and applicants
• Escalate and monitor for completion cases that, after research, need to be resolved by HRIS or a 3^rdparty vendor
• Identify opportunities that enhance the candidate, recruiter, and hiring manager experience
• Administer internal recruiter/hiring manager access to all recruiting, pre-employment and on-boarding systems
• Maintain data quality in job requisitions by ensuring templates are accurate, postings are visually appealing, and active openings are current
• Audit and monitor job postings and onboarding task compliance (including I-9s)
• Consistently build and maintain strong relationships with the internal HR community and hiring managers
• Create new or modify existing process documentation and/or knowledge-based articles
• Provide training as needed to the various system users – internal recruiters, hiring managers
• Assist with sourcing and screening and managing the recruiting process for intern recruiting

Qualifications:

• Associate’s or Bachelor’s Degree preferred
• 1-3 years customer service experience
• 1-3 years’ experience in recruiting or onboarding preferred
• Knowledgeable of background and drug screen administration and pre-employment compliance
• Passionate about candidate experience
• Has a sense of urgency – understands the need to hire our talent quickly!
• Ability to manage multiple customer service requests and priorities concurrently while maintaining professionalism and concise communications
• Excellent oral and written communication skills – can communicate well using multiple mediums (email, phone, text, IM)
• Technology savvy – ability to quickly learn software and systems and utilize technology to manage work
• Bi-lingual, Spanish speaking preferred!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.