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Director Store Performance

  • Location Atlanta, Georgia

  • Category Store/Branch Operations
  • Job ID R25_0000009544
  • Date posted 03/13/2025
  • Brand NAPA Auto Parts
  • Status Full time
  • Job Type Hybrid
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Job Summary

The Director Store Performance is a key leader responsible for developing management tools and resources, for field leaders, that drive store profitability. This role analyzes, interprets and reports store P&L metrics in order to identify opportunities for field leadership to execute on.

Responsibilities

  • Collaborate with senior field leaders on business needs to enable to improve P&L management
  • Lead Store Performance Analysts to develop management tools and resources, to be used by Division Store VPs, Market Managers and Store Managers, to drive store efficiency, productivity and profitability.
  • Influence the use of the tools and resources across the company-owned store network.
  • Track and monitor qualitative and quantitative effectiveness of management tools and consistently stive for continuous improvement.
  • Work collaboratively to incorporate management tools and resources into the Operating Blueprint.
  • Oversee the development of training curriculum, to train users on the use of management tools and resources.
  • Measure and report key financial metrics, in conjunction with FPA team to field leadership.
  • Develop rule based guidelines for assignment of labor, based on clear financial and operational criteria.
  • Analyzes and interprets store profit and loss statements and inventory reports to identify and implement strategies to improve operation performance.
  • Produces accurate and timely financial reports and projections in conjunction with FPA and Field Leadership.
  • Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability across all Company Owned Store locations.

Qualifications

  • Bachelor’s degree in Business Administration, Operations Management, Finance or related field.
  • Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment.
  • Operational Excellence:  Ensures consistent execution of operational standards to maximize store performance and efficiency
  • Financial & Business Acumen:  Manages budgets and operational metrics to achieve profitability and sustain growth.
  • Proficiency in operational tools, inventory management systems, and reporting software.
  • 7+ years of financial P&L management experience, ideally in a multi-unit operating environment

Leadership

  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.

Physical Demands / Working Environment

  • Office working environment.

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    GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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